Payment Policy
This Payment Policy explains how payments are processed when you place an order on Petalrare.
1. Accepted Payment Methods
We accept the payment methods displayed at checkout.
Available payment methods may include major credit cards, debit cards, PayPal, and other payment options made available through our payment service providers.
The payment methods available to you may vary depending on your location, device, and the payment services available at checkout.
2. Payment Authorization
By placing an order on Petalrare, you confirm that you are authorized to use the payment method provided.
All payments are subject to authorization and verification by your bank, card issuer, or payment provider.
If your payment cannot be authorized or verified, your order may be declined or canceled.
3. Currency
Unless otherwise stated at checkout, prices on Petalrare are displayed and charged in U.S. Dollars (USD).
Your bank, card issuer, or payment provider may apply currency conversion fees, international transaction fees, or other charges.
These charges are determined by your financial institution or payment provider and are not controlled by Petalrare.
4. Payment Processing
Payments are processed through third-party payment service providers.
When you submit payment information, your payment may be processed directly by the applicable payment provider in accordance with its own terms and privacy practices.
Petalrare does not control processing times or additional verification requirements imposed by banks, card issuers, or payment providers.
5. Payment Security
We take reasonable measures to help protect payment transactions made through our website.
Petalrare does not store your full payment card number or card security code for customer service purposes.
Payment information is handled through the secure systems of our payment service providers.
6. Order Verification
For security, fraud prevention, and order verification purposes, some orders may require additional review before processing.
We may contact you to confirm order, billing, shipping, or payment information when necessary.
If we are unable to verify an order or payment, we reserve the right to cancel the order.
If payment has already been successfully collected for a canceled order, any applicable refund will be issued to the original payment method.
7. Failed or Declined Payments
If your payment is declined, please verify that the payment information you entered is correct.
You may also need to contact your bank, card issuer, or payment provider for additional information.
Petalrare is not responsible for payment declines caused by your bank, card issuer, or payment provider.
8. Duplicate Charges or Payment Errors
If you believe you have been charged more than once for the same order, or if you experience another payment-related issue, please contact our customer service team.
Please provide your order number, the email address used to place the order, and a brief description of the payment issue.
For your security, please do not send your full credit card number or card security code by email.
9. Refunds
Approved refunds will be issued to the original payment method used for the purchase.
After a refund has been processed by Petalrare, your bank, card issuer, or payment provider may require additional time before the funds appear in your account.
Refund processing times may vary depending on your financial institution.
For information about return eligibility, return procedures, and refunds, please review our Return Policy.
10. Taxes and Additional Charges
Applicable taxes, shipping charges, and other fees, if any, will be displayed during checkout before you complete your purchase.
You are responsible for any fees charged directly by your bank, card issuer, or payment provider.
11. Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect changes in our payment methods, business practices, legal requirements, or payment service providers.
Any updated version will be posted on this page.
12. Contact Information
If you have any questions about payments, charges, refunds, or this Payment Policy, please contact us.
Contact Email:
support@petalrare.com
Customer Service:
+1 516-601-8480
Company Name:
JIAJUNHEMR INC
Registered Address:
1143 School St, Pueblo, CO 81006, United States